There are times when nothing short of in-person, on-site assistance from an expert field services engineer will do. Yet, as networks have become increasingly complex, the skilled personnel needed to support them have become more difficult to find. Enterasys stands ready to help by providing on-site expertise within the response time that best suits your business needs.
- General Information
- Manufacturer
- Extreme Networks, Inc
- Manufacturer Website Address
- http://www.extremenetworks.com
- Brand Name
- Enterasys
- Service Name
- ENTERACare
- Product Type
- Service
- Service Information
- Service Main Type
- Installation
- Service Sub Type
- Electronic and Physical
- Service Description
- 9x5x1
- Service Details
- 24x7 Telephone Support Access one of the largest service and support infrastructures in the industry via our toll-free technical support hotline.
- Firmware Updates Receive priority access to firmware updates and bug fixes, which can be downloaded from our password-protected web site.
- Award-Winning Web Support Get answers to common questions and find technical documentation on Enterasys' comprehensive, 24x7 Support Web.
- Parts Replacement Receive advance replacement product according to your pre-selected response time.
- On-Site Visits An Enterasys-authorized field engineer will visit your site to resolve any network problems.
- Provided Support
- Phone Support
- New Releases Update
- Service Availability
- 9 x 5 Installation
- Service Response Time
- 1 Day - Parts Only
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- EC-OPA-1Y
