VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- General Information
- Manufacturer
- VMware, Inc.
- Manufacturer Website Address
- http://www.vmware.com
- Brand Name
- VMware
- Service Name
- Support and Subscription Basic
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 12x5x4 Business Hour
- Service Details
25 VMware
- Provided Support
- Emergency Telephone Support
- Software Update
- Software Upgrade
- Web Support
- Knowledge Base Access
- Email Support
- New Releases Update
- Remote Monitoring
- Phone Support
- Service Availability
- 12 x 5 Emergency Telephone Support
- 12 x 5 Phone Support
- Service Response Time
- 4 Business Hour
- Service Duration
- 1 Year
- Product Supported
VMware vCenter Operations Management Suite Standard
